DemoPine is a hosting service: our customers capture, build, and publish their own demos, and we store and serve what they publish. We do not review or approve that content before it goes up. If you believe material on DemoPine infringes your copyright, tell us and we will act on it.
This page is the public designation required by 17 U.S.C. § 512(c)(2). The full contractual terms are in Section 24 of our Terms of Service.
Designated agent
Our designated agent to receive notifications of claimed infringement is registered with the United States Copyright Office in the DMCA Designated Agent Directory, under RyanTech LLC, doing business as DemoPine.
DMCA Designated Agent
RyanTech LLC (d/b/a DemoPine / Demo Pine)
2764 Pleasant Road, Suite A #599
Fort Mill, SC 29708 USA
Email: [email protected]
Email is the fastest route and is monitored. Postal notices are accepted at the address above.
What to include in a notice
To be effective under 17 U.S.C. § 512(c)(3), your notice must include all six of the following. A notice missing any of them may not trigger our obligations, and we may come back to you for the missing piece rather than acting on it.
- A physical or electronic signature of the copyright owner, or a person authorized to act on their behalf.
- Identification of the copyrighted work you say has been infringed.
- Identification of the material you say is infringing, with enough information for us to find it. For DemoPine, please include the full share link — it looks like
app.demopine.com/s/<code>. If the material is one step inside a longer demo, tell us which one. - Your contact information: address, telephone number, and email address.
- A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act on the owner's behalf.
What happens next
- We remove or disable access to the material expeditiously.
- We notify the customer who published it, and forward your notice — including your contact details, which the statute requires us to pass on.
- We tell you when it is done.
- The customer may send a counter-notice under 17 U.S.C. § 512(g). If they do, we forward it to you and may restore the material after 10 business days unless you notify us that you have filed an action seeking a court order.
Repeat infringers
We terminate the accounts of repeat infringers in appropriate circumstances. An account that accumulates three separate instances of material removed in response to a valid, uncontested notice within any twelve-month period will be terminated, and we may terminate sooner where the infringement is flagrant. See Section 24.6 of the Terms.
Before you send: a note on screenshots
Much of what people publish on DemoPine is a screenshot or screen recording of software. If you are writing because your product's user interface appears in someone's demo, it is worth knowing that we cannot judge whether a particular use is licensed, fair, or authorized — we are not in a position to adjudicate that, and we do not try to. We act on properly formed notices.
If your concern is a trademark or brand matter rather than copyright — a logo used in a way that suggests endorsement, for example — the DMCA process does not apply. Write to [email protected] instead and describe the mark and the use.
Misrepresentation carries a penalty
Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and attorneys' fees. Please consider talking to a lawyer before sending a notice or a counter-notice.